Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Errors Loading Smartsheet
Incident
Report for Smartsheet AU
Postmortem
At 4:40pm PST on February 3rd, 2026, our engineers identified errors when accessing certain pages in the application, such as sheets and browse. A fix was identified and we observed gradual recovery. We returned to normal operation at 7:35pm PST.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability.
Identified
The issue has been identified and a fix is being implemented. We will continue to post frequent updates.
Investigating
A new issue has been discovered and is being investigated. Symptoms remain unchanged. We will continue to provide frequent updates.
Update
We are continuing to implement the fix. We will continue to post frequent updates.
Identified
The issue has been identified and a fix is being implemented. We will continue to post frequent updates.
Investigating
We are currently investigating generic errors for users attempting to access certain pages and views. Sheets can still be loaded in New Views (Table, Board, Timeline). We are continuing to investigate and will post frequent updates.
This incident affected: Core Application (Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards) and Documents (Attachments).